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Chasing New Fees: Is FDM Charging You a Fee for Training?

In March 2021, the Ontario Labour Relations Board (the Board) ruled that FDM Group, could not charge their former employees a $30,000 fee arising from job-training costs for ending their contract during the two-year commitment period. The Board found that the $30,000 charge constituted a fee within the meaning of the Employment Standards Act, which prohibits temporary help agencies from charging workers a fee in connection with them becoming an employee of the agency and in connection with them being assigned work through the agency. The Board held that charge was illegal and ordered FDM to remove provisions enforcing the fee from its agreements.  

The four former FDM employees represented by Parkdale Community legal Services (PCLS) and Downtown Legal Services (DLS) were happy with this victory, not only for themselves, but for other workers at FDM and temporary help agencies. 

If only that was the end of the story. 

PCLS and DLS have heard from recent employees of FDM that their current contracts, contain a similar prohibited fee, in direct contradiction of the Board’s order.  

This cannot continue.  

If you are/were an employee of FDM (or another temporary help agency) whose contract contains a prohibited fee for training, PCLS and DLS want to hear from you. See PCLS and DLS contact information below: 

Jennifer Fehr 
Supervising Lawyer, Employment Law Division 
Downtown Legal Services 
jennifer.fehr@utoronto.ca, (416)934-4535  

John No 
Staff Lawyer, Workers’ Rights Division 
Parkdale Community Legal Services 
noj@lao.on.ca, (416) 531-2411, ext. 227 

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Media Release: Temporary Agency’s $30,000 Charge Against Workers Who End Their Employment Deemed Illegal by Ontario Labour Relations Boar

The decision involved four former temporary workers from FDM Group, a multi-national temporary work agency, who left their assignments arranged through FDM before the conclusion of a two-year commitment period.

Under FDM’s employment agreement, workers who end their employment contract before completing their commitment period are liable for $30,000 in damages arising from job-training costs incurred by FDM.

Under the Employment Standards Act, temporary work agencies are prohibited from charging workers a fee in connection with them becoming an employee of the agency and in connection with them being assigned work through the agency.

“In addition to being an unconscionable provision in an employment agreement, FDM’s enforcement of the $30,000 charge is in clear violation of the Employment Standards Act,” said John No, staff lawyer with Parkdale Community Legal Services, which represented three of the workers. “If temporary work agencies want to find ways to retain employees, they should be doing so by maintaining proper working conditions and not by bonding them with a threat of a penalty.”

The Board agreed with the workers and found that FDM’s $30,000 charge constituted a fee within the meaning of the Employment Standards Act and the manner in which FDM sought to enforce the charge was clearly prohibited by the Act. As a result, the Board held that charge was illegal and ordered FDM to remove provisions enforcing the fee from its employment agreements.

The decision is a monumental win not only for FDM employees, but also for temporary agency workers across the province, many of whom are low-wage workers, recent university graduates, and newcomers to Canada. Downtown Legal Services, who represented one of the workers in the FDM case, called the Board’s decision “a step in the right direction,” particularly for vulnerable groups who seek employment through agencies like FDM.

No commended the four workers for their willingness to participate in the case and fight FDM’s fee. “Had we lost, it would have been easier for FDM to enforce the fee against them,” he stated. “Instead, they decided to take the risk and fight to protect the rights of temporary workers.”

Eduardo Guzman-Diaz, one of the workers involved in the case, was extremely pleased with the outcome. “I’m very excited and relieved to have received the Board’s decision,” Guzman-Diaz said. “This decision not only impacts myself and the three others involved in the case, but also all FDM workers. So many people have reached out to me saying that they have been afraid to end their contracts with FDM. I hope this decision also brings them some relief.”

Unfortunately, FDM’s public statements after the decision gives doubt as to whether FDM will fully abandon its attempts to seek money from its employees. PCLS and DLS call on the Ministry of Labour to ensure that FDM has removed any iterations of the illegal damages clause from its employment agreements and that it will comply with the Board’s decision on a going forward basis.

The full decision can be found online here.

For more information contact:

John No
Staff Lawyer, Workers’ Rights Division
Parkdale Community Legal Services
noj@lao.on.ca, (416) 531-2411, ext. 227

Jennifer Fehr
Supervising Lawyer, Employment Law Division
Downtown Legal Services
jennifer.fehr@utoronto.ca, (416)934-4535